Shipping

Shipping information

All orders will be shipped on the next business day after the initial purchase with Canada Post. Weekend orders will be shipped the following Monday. Once your order is placed, you will receive an Order Confirmation email. After your order has shipped, you will receive a second email the following morning with to confirm the shipment. Orders are generally received in 3 - 5 business days within Canada. While we will do all we can to ensure your order is delivered on time. We cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc, however we'll do our best to assist if the situation occurs

Canada ( 3-5 business days)

Free shipping for all orders 

USA (7-10 business days)

$15 for Orders under $100

Free shipping for order over  $100

The rest of the world (10-15 business days depending on the country)

$20 for shipping for all orders under $150

Free shipping order order over $150

 

Taxes and duties 

Orders shipped internationally may be subject to import duties and taxes upon receipt in destination country. The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, OffTheWood has no control over these charges and is not responsible for any actions taken by customs or delivery services. 

 

Country we do not ship to

Central African Republic- CF

Comoros

Cuba

Equatorial Guinea- GQ

Falklands

Guinea Bissau- GW

Iran- IR

Johnston Island

Kiribati

North Korea

Mayotte Islands

Myanmar- MN

Nauru

Niue

Saint Pierre Et Miquelon,

Sao Tome & Principe

Sierre Leone- SL

Solomon Islands

Somalia-S SO

St. Helena (S. Atlantic)

Sudan- SD

Syria- SY

Tajikistan

Tokelau Islands

Republic of Turkmenistan- ™

Tuvalu

Wake Islands